Every project and team always has issues. I'm a big fan of
making things better. No one wants to hear complaining (not to be confused with constructive criticism or a call for action). Here's a brain dump of when people should not complain:
- They don't have a better alternative
- They can't specify what the actual problem is (saying "something seems wrong, but I don't know exactly what" isn't complaining)
- If their manager asks "what can I do", and they can't tell them
- They caused the problem
- They were warned, and did it anyway
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